Knowledge

What does an owner's representative do?

Tasks, distinction, legal framework · Reading time 6 minutes

DefinitionIn 50 words

The owner's representative, in brief

An owner's representative performs the duties of the building owner that the owner cannot or does not want to perform personally: setting objectives, budget and schedule with the owner, directing designers and contractors, preparing decisions, checking costs, change orders and quality, and representing the owner towards authorities and contracting parties. They provide neither design nor construction work.

In short: whoever builds carries duties that no designer and no contractor takes away. Setting objectives, owning budget and schedule, awarding contracts, taking decisions, accepting work. The owner's representative performs these duties on behalf and in the name of the owner and holds cost, time and quality against the agreed targets.

What sets the role apart from every other party is its interest. Architect, specialist engineers and contractors deliver their own service and are paid for it. The owner's representative earns nothing from the construction volume and nothing from change orders. Their only task is that the owner receives what was ordered: at the agreed price, on the agreed date, in the agreed quality.

Scope of servicesFour phases

What they do in each phase

The scope follows the course of the project. Entry is possible in any phase; the earlier, the greater the leverage, because the most expensive decisions fall at the start: site, planning permission, procurement model, choice of designers.

PhaseStageTasks
01Project preparationClarify needs and objectives, set budget and schedule frame, check feasibility and planning law, define organisation and procurement strategy, select and appoint designers.
02DesignDirect the design team, check design stages against the objectives, run cost planning and cost control, prepare the owner's decisions, accompany the permit process.
03Procurement and constructionCheck bills of quantities, evaluate tenders, negotiate awards, examine change orders on merit and amount, control schedule and quality on site, release payments.
04Acceptance and handoverPrepare and attend acceptance, pursue defects, secure documentation and warranty, check final accounts, hand over the building.

How much of this is commissioned is a matter of agreement. Full mandates across all four phases are common, and so are single mandates: reviewing a general contractor agreement before signature, running a procurement, or taking over a project that has gone off course.

DistinctionFour roles, four interests

Project controller, site supervisor, general contractor

RoleWhat it owesWhose interest
OROwner's representativeControl, review, decision preparation and representation of the owner across all phases. No design or construction work of its own.
PCProject controllerOrganisation, quality, cost, schedule and contracts according to AHO booklet no. 9. Under section 1 of the AHO booklet an advisory staff function: controls, but does not decide for the owner.
SSSite supervisorSite supervision under work stage 8 of the HOAI: checks that construction follows the drawings. Usually the architect, supervising their own design.
GCGeneral contractorA finished building for a lump sum. Contracting party, not representative, with its own calculation, which includes change orders.

Project control is the narrower term, often used interchangeably in practice. The owner's representative goes further: they do not only control, they decide within the agreed authority and act for the owner towards designers, contractors and authorities.

Site supervision is something else. It checks execution on site. It does not check whether the award was competitive, whether a change order is justified or whether the design itself serves the owner. The German Federal Court of Justice demands heightened attention in site supervision when construction follows someone else's design (judgment of 6 July 2000, VII ZR 82/98); whoever supervises their own design checks themselves.

The general contractor owes a finished building for a lump sum and carries the execution risk. Whatever the specification leaves open is claimable as a change order, which is its right under sections 650b and 650c BGB. Especially with a general contractor, the owner therefore needs someone on their side of the table. We set out the comparison in General contractor or separate trades?

Legal frameworkDescriptive

Where the role is regulated

Owner's representation is not a service under the HOAI, the German fee scale for architects and engineers. The HOAI describes design services; control on the owner's side does not appear in it. The scope of services is provided by AHO booklet no. 9, “Project management in the construction and real estate industry”, in its sixth edition since May 2025. Its fee proposals are non-binding, experience-based reference values and apply only where the contract refers to them (section 1 para. 1).

Legally, the owner's representative is the owner's agent. Whether the agreement is classified as a contract for work or for services depends on the agreed scope; the Federal Court of Justice treats the project control agreement as a contract for work where result-related tasks characterise it (judgment of 10 June 1999, VII ZR 215/98). Externally, the representative acts under a power of attorney whose extent the agreement defines: from pure advice to the release of payments and change orders up to an agreed limit.

They are liable for their own performance: for errors in control, review and advice. Design errors remain with the designer, execution defects with the contractor. Professional indemnity insurance is standard and should be evidenced in the agreement.

When Solid EstateThe owner's representative who is an owner

When we take on the role

We develop our own projects with our own capital at risk, and we review a specification for a client the way we review our own. That is the difference from a pure advisory service: we know what an overlooked change order costs in the end, because we have paid for one ourselves.

We provide owner's representation in Munich and Bavaria for developers, investors, asset holders, family offices and public clients, as a full mandate or in individual phases. If your organisation lacks a project manager for a specific scheme, external project management is faster than hiring.

Frequently asked

What clients ask about this

Who is an owner's representative for?

For developers, investors, asset holders, family offices and public clients who need control and representation for a specific scheme: because their own project manager is missing or at capacity, or because experience with this type of project is lacking. Size is not the deciding factor but complexity and experience; as a rule of thumb: several awards, a permit process and a seven-figure budget.

Does the owner's representative replace the architect?

No. The architect designs and supervises the execution of their design. The owner's representative represents the owner towards the architect. The two roles complement each other; neither replaces the other.

What is the difference between a project manager and a site manager?

The project manager is responsible for the project as a whole: objectives, budget, schedule, contracts, decisions. The site manager is responsible for execution on site: coordination of trades, quality, site diary. The project manager sits with the owner, the site manager with the designer or contractor. An owner's representative is the external form of the project manager on the owner's side.

Can an owner's representative take on individual tasks only?

Yes. Common single mandates are the review of a general contractor agreement before signature, support during a procurement, or taking over a running project that has got into difficulty. Entry is possible in any phase.

What does an owner's representative cost?

As a full mandate, a mid single-digit percentage of eligible cost, degressive with project size: the AHO table gives 3.3 percent for project control at 15 million euros, and project leadership comes on top by time. Table, charge rates and worked example: What does an owner's representative cost?

Sources: AHO booklet no. 9, Project management in the construction and real estate industry, 6th edition, May 2025, sections 1, 3, 4 · HOAI 2021, Annex 10 (work stage 8) · German Civil Code (BGB) sections 164 et seq., 631 et seq. · Federal Court of Justice, judgments of 6 July 2000, VII ZR 82/98, and 10 June 1999, VII ZR 215/98. Reviewed on 29 September 2026 against AHO booklet no. 9, 6th edition (May 2025). General information, not legal or fee advice for an individual case.

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Whether a site, a design in progress or a scheme under construction: we join in any phase and take responsibility for schedule, cost and quality.

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